sage pay logoFor your ease of purchase we use SagePay to process orders using your Credit Card. No card details are retained by us and the transaction is carried out on the secure SagePay web site. If you would prefer to we are happy to take a credit card order direct by phone rather than using the ecom system. 01902 840146. Our normal office hours are Monday to Thursday 9-5 and Friday 9 till 2. There is also the option to pay by bank transfer or cheque. Our bank details will be sent to you by email automatically if you select to pay by transfer. 

Once payment is received we will contact you (usually by email) to arrange a delivery date. With Rustica ovens we can agree a precise delivery date to suit you. Clementi ovens we can only give an approximate delivery date once the order is placed. We can refine this once the oven is on the way and give a precise date when a couple of days away from actual delivery. Please be aware you may need to be a little flexible on actual delivery day for Clementi deliveries. We do our utmost to give you as much notice as possible. 

Rustica ovens are often in stock and can be shipped within a couple of days. When we are busy it can take up to 2 weeks for delivery.

Clementi ovens are made to order and take between 2 and 3 weeks to be shipped and around 5 days for delivery after actual shipping. Please allow up to 4 weeks for your Clementi oven to arrive. When very busy it can be slightly longer.

Nonno Lillo shipping is around 4-5 days. 

If you have a specific date by which you need your oven delivered please check with us and we can see if its possible. We always do our best to try and fit in with your needs.

truckDelivery is via courier. Unfortunately we cannot guarantee delivery times. Deliveries are Monday to Friday between 9am and 5pm. An AM and Saturday delivery are both possible, but is classed as a “special” and is subject to an additional charge above the standard delivery. Please select your delivery choice when checking out. Technically delivery is to curb side but drivers will usually drop them on a drive or in a convenient location. They will have a tail lift truck and pump truck (Hand pallet truck) but won’t do any lifting/unpacking. 

Standard shipping cost is £45 to mainland locations. Please ask for a price check if you live in a remote area. Timed AM and Saturday deliveries are also available but are a premium service. Please select your delivery type on checkout.

Someone must be present at the delivery address to sign and confirm receipt of the oven in satisfactory condition. 

Any purchase from Pizza Forno, and or PRD are subject to our standard terms and conditions of sale. These can be read here T&Cs.

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Contact Details

t:01902 840146